Yes, we will keep telling you about every millionth order that we hit in a month. It means a lot to us, and we obviously can’t control our excitement.

Lao Tzu once said, “A journey of a thousand miles begins with a single step”, and just like that, we took our first step towards building our online ordering business in June 2015. Today, we have hit 3 million orders for the last 31-day period. It took us 13 months to reach the first million orders a month; the second million took us 8 months, and the third million took us a little over 4 months.

Here are some important numbers for the business –

• By platform, Android contributes ~51%, iPhone ~38% and Web ~11%
• The share of restaurant delivered orders is ~93%
• Very high customer retention – ~65% of newly signed up users for our food ordering business order again from Zomato in the next 12 months
• CAC is still negligible – we are still not spending money to acquire users and our listings business is still feeding the baby

For everyone who has given Zomato Order a shot – we thank you for giving us an opportunity to serve you. It is both humbling and exhilarating for us to get a shot at building the first large global consumer internet brand, based out of India. We truly value your patronage and hope that we continue to have your loyalty and support while doing that.

Needless to say, we’re continuously trying to get better. We have a host of new features coming up in our app – and we’re excited for you to try them out.

For example, one of the smaller new features is for one of those bad days when you’re coughing and sneezing – you will soon be able to tell us that the meal you just ordered is for someone who’s a bit under the weather. And we will do everything in our power to expedite your delivery, just so that you can get your chicken clear soup ASAP.

Also, an instruction for the restaurant to not send you that plastic cutlery (we all have plenty of it lying around at home, and probably don’t need any more of it for a year).

Parting notes – if you have any feedback for us, please write to me at mukund@zomato.com, or to Deepi at deepinder@zomato.com. We are always striving to build a great product and ensure the best experience for all our users and restaurant partners.

Jai hind.