Let me tell you how this works. When you’re in the Sales team at Zomato, there are a few terms and phrases that simply do not exist in your vocabulary — ‘impossible’, ‘difficult’, and ‘can’t’, to name just a few of the conventional ones. Actually, come to think of it, ‘conventional’ is also one of the words on that list. One of the core values at Zomato is ‘Hustle’, which in my book is the exact opposite of ‘conventional’.
26th June 2014. I remember the date because it was my 24th birthday. It was also the deadline of the sales cycle starting July the 1st, and when you’re a Zoman, the urgency of the latter trumps the exhilaration of the former. Towards the end of the day, I was trying to go for one final big push on all of my prospective leads, because otherwise, the birthday celebrations wouldn’t have been worth it. And because we’re always doing things a tad bit differently, I didn’t mind pushing the boundaries and being a little shameless with a big international hotel chain (especially since it was my birthday):
Obviously not the usual (or recommended) sales approach we use, but then ‘usual’ is another word we shun. Exactly 17 minutes later, I got a response from the hotel I’d been trying to close for a while, which was the highlight of my day:
Let’s just say I have a list of restaurants I’ll be calling on my next birthday.