Whilst we are absolutely thrilled by the success of the Diljit Dosanjh Dil-Luminati Tour it has come to our attention that fake tickets for Diljit Dosanjh’s Dil-lumanati Tour in India are being sold by unauthorized individuals and on fake websites. We are incredibly disheartened by these attempts to fraud genuine fans out of an opportunity to attend the tour.



At Zomato Live we always strive to be ‘fan first’ and seeing multiple websites and platforms that mimic ours, asking fans to part with their money for non-existent tickets goes against everything that we stand for. On our side we have taken legal action against these fraudulent websites and individuals and are actively working with the authorities to have them taken down.



Please note that Zomato Live is the official ticketing partner for Diljit Dosanjh’s Dil-luminati Tour in India which is accessible only through Zomato app, or at <a href="https://www.zomato.com/live" rel="nofollow">https://www.zomato.com/live</a>, and the tickets issued are in physical form only. The tickets purchased from any other third-party direct selling or reselling platforms such as Viagogo, Ticombo, StubHub, and other unofficial sources will be considered invalid, and individuals holding these tickets will be denied entry to the event.



We will continue to push legal action against all mediums taking part in this type of activity. In addition we urge everyone to refrain from engaging or buying from third-party reselling platforms such as Viagogo, Ticombo, StubHub, and other unofficial individuals or social handles.



Thank you for your cooperation and understanding!

Fighting together against fraudulent ticketing websites and individuals

We understand &#8211; plans change! There are a lot of unknowns when booking a ticket so far in advance: What if I’m out of the country? What if my friends can’t go? What if I forgot about that wedding I had to attend? We want to make it as easy as possible to book a ticket to an event, as early as possible, without having to worry about anything else. This is precisely why we built our own ‘Book Now, Sell Anytime’ feature – a first of its kind by an Indian ticketing platform.



So how does it work?



<ol class="wp-block-list">
<li>Customers can buy tickets to their favorite event as soon as they go live on the Zomato app.</li>



<li>If their plans change for any reason, they can list their ticket on the Zomato app at their chosen price (capped at the organizer’s discretion)</li>



<li>Once another customer purchases this listed ticket, the seller’s ticket is canceled and a new ticket is issued to the customer purchasing this ticket &#8211; issued and authenticated by Zomato.</li>



<li>The seller will get the full value of their listed price transferred to their preferred payment method (subject to applicable taxes).</li>
</ol>



Our hope is that this feature is utilized for the right reasons by our genuine customers. We also want to ensure this does not promote ill practices in the events industry such as black market touting or unfair pricing. Therefore, we have put a few checks and balances in place:



<ol class="wp-block-list">
<li>A customer can buy up to 10 tickets per category which can be listed for selling</li>



<li>We will be constantly monitoring the platform so that customers do not take advantage of this feature</li>



<li>Each event will be capped at a certain value</li>
</ol>



We hope this new feature empowers all our customers and removes any second-guessing about being able to book tickets in advance to events they love. The feature will go live on the Zomato app for the Zomato Feeding India Concert a couple of weeks before the event. This is another step towards building a truly customer-first platform and growing this industry in India.



We will continue to grow and evolve this initiative as we go along. This is surely not how this feature will look in a few months/years from now, so it is important for the industry to talk to us with the spirit of “we are all part of the same team”.



Zeenah&nbsp; <a href="mailto:z@zomato.com">z@zomato.com</a>

Book Now, Sell Anytime: Experience a seamless, secure and stress-free ticket booking experience

In the competitive world of food delivery, restaurant owners often face countless challenges while growing their businesses and competing with established restaurants. Among the most crucial factors for their success are efficient working capital and a steady cash flow. Recognising this, we are thrilled to introduce “daily payouts”, a unique feature that supports our emerging restaurant partners.



Our discussions with various restaurant partners highlighted the financial challenges smaller eateries face, using the traditional weekly payout system. This feature is designed to address this critical need for more frequent access to earnings.



Key features of Daily Payouts:



<ul class="wp-block-list">
<li>No extra cost: Switch from weekly to daily payouts without any additional fees</li>



<li>Improved cash flow: Daily settlement of transactions, based on sales from three days prior</li>



<li>Flexibility in management: Seamless switch between daily and weekly payouts through the Zomato Restaurant Partner App</li>
</ul>



Currently available for restaurant partners who receive 100 or fewer orders a month, this feature is just one step in our ongoing efforts to support the restaurant industry. We remain committed to exploring innovative ways to empower restaurant partners to succeed in a highly competitive market.



A big shout out to our product and tech teams that made this possible &#8211;&nbsp; Siddharth Khuttan, Sanjay Kumar, Neha Gupta, Manav Kapoor, Caliph, Siddhant Mukherjee, and Vaibhav Kumar.



Interested restaurant partners can access the daily payout option through the Payout section of the Zomato Restaurant Partner App.



<figure class="wp-block-image size-full"><img data-recalc-dims="1" loading="lazy" decoding="async" width="640" height="464" src="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image3-3.png?resize=640%2C464&#038;ssl=1" alt="" class="wp-image-13329" srcset="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image3-3.png?w=851&amp;ssl=1 851w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image3-3.png?resize=300%2C218&amp;ssl=1 300w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image3-3.png?resize=768%2C557&amp;ssl=1 768w" sizes="(max-width: 640px) 100vw, 640px" /></figure>



<figure class="wp-block-image size-large"><img data-recalc-dims="1" loading="lazy" decoding="async" width="640" height="401" src="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?resize=640%2C401&#038;ssl=1" alt="" class="wp-image-13330" srcset="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?resize=1024%2C641&amp;ssl=1 1024w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?resize=300%2C188&amp;ssl=1 300w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?resize=768%2C481&amp;ssl=1 768w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?w=1335&amp;ssl=1 1335w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2024/01/image1-1.png?w=1280&amp;ssl=1 1280w" sizes="(max-width: 640px) 100vw, 640px" /></figure>

Turbocharging restaurant partners with daily payouts

Imagine scrolling through your favorite food ordering and delivery app, Zomato. Suddenly, a stunning picture of a dish appears. It&#8217;s not just a snapshot; it&#8217;s a picture-perfect masterpiece that tells you exactly what you will be getting and makes your taste buds tingle!&nbsp;



At Zomato, we understand the power of good food pictures. It is important for food and beverage pictures displayed on a restaurant partner&#8217;s menu to be shot at the right angles, zoom levels, and backgrounds for them to be appealing to the customers. Every day, we receive an incredible 10,000+ food photos from our restaurant partners, many taken directly on their mobile phones. However, not all photos meet the quality standards and we believe that good quality photos are crucial in helping customers decide what to order.



This led us to a question: how can we empower our restaurant partners to capture professional-quality photos without requiring Zedi-level photography skills or expensive equipment? Enter PicNic AI (Picture Nicely AI), our culinary maestro of image enhancement. We asked ourselves, &#8220;Can we help our restaurant partners to benefit from the power of AI by elevating their basic food pictures into something that was shot by a photographer in a studio using a professional camera?&#8221; The answer was a resounding YES! We wanted every dish, whether from your cozy neighborhood joint or that five-star restaurant up the hill, to look so irresistible that you would want to devour it on the spot. And that’s where Zomato&#8217;s innovative ML team began on a journey to build PicNic AI.



Developing PicNic AI



To bring our vision to life, our team turned to an AI model called Stable Diffusion. Stable Diffusion is a generative AI model that excels at transforming input signals into stunning images. It combines the power of deep learning with advanced Diffusion Generative AI to produce visually appealing and realistic results using a text prompt that describes how the produced image looks. However, to truly showcase the original dish uploaded by the restaurant, we needed the InPainting Variant of Stable Diffusion.



The InPainting Variant of Stable Diffusion allows us to seamlessly integrate the original dish into a professionally enhanced background. It also enables us to further control and guide the image generation process by providing an image mask that instructs the model to alter and generate only certain portions of the image while leaving the other portions untouched.&nbsp;



The model goes beyond merely generating the background; It also completes any cropped portions, fixing zooming inconsistencies, adjusting color balance, and even upscaling the image to higher resolutions.



<figure class="wp-block-image size-large is-resized"><img data-recalc-dims="1" loading="lazy" decoding="async" width="640" height="308" src="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image1-1.png?resize=640%2C308&#038;ssl=1" alt="" class="wp-image-13272" style="width:656px;height:auto" srcset="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image1-1.png?resize=1024%2C492&amp;ssl=1 1024w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image1-1.png?resize=300%2C144&amp;ssl=1 300w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image1-1.png?resize=768%2C369&amp;ssl=1 768w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image1-1.png?w=1125&amp;ssl=1 1125w" sizes="(max-width: 640px) 100vw, 640px" /></figure>



<figure class="wp-block-image size-large"><img data-recalc-dims="1" loading="lazy" decoding="async" width="640" height="326" src="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image3-1.png?resize=640%2C326&#038;ssl=1" alt="" class="wp-image-13273" srcset="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image3-1.png?resize=1024%2C522&amp;ssl=1 1024w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image3-1.png?resize=300%2C153&amp;ssl=1 300w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image3-1.png?resize=768%2C391&amp;ssl=1 768w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image3-1.png?w=1125&amp;ssl=1 1125w" sizes="(max-width: 640px) 100vw, 640px" /></figure>



<figure class="wp-block-image size-large"><img data-recalc-dims="1" loading="lazy" decoding="async" width="640" height="343" src="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image2.png?resize=640%2C343&#038;ssl=1" alt="" class="wp-image-13275" srcset="https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image2.png?resize=1024%2C549&amp;ssl=1 1024w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image2.png?resize=300%2C161&amp;ssl=1 300w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image2.png?resize=768%2C412&amp;ssl=1 768w, https://i0.wp.com/zomatoblog.com/wp-content/uploads/2023/12/image2.png?w=1125&amp;ssl=1 1125w" sizes="(max-width: 640px) 100vw, 640px" /></figure>



Guiding the Magic: Image Mask and Text Prompts



The process begins with the original image uploaded by the restaurant partner. We then pass it through our proprietary Zomato Segmentation AI Model, which skillfully detects and labels the food and dish from the&nbsp; background. No need to label various objects or classes here; this model specializes in understanding the generic foreground using a custom Saliency Object Detection model capable of adapting to the vast universe of cuisines, regions and dishes that grace Zomato&#8217;s platform.



But what about the artistic flair? That&#8217;s where the Text Prompts come into play. These prompts are carefully crafted instructions that describe the desired style, aesthetics, and technical aspects of the background of the dish. By providing this guidance to Stable Diffusion, we ensure that the resulting image is a visual masterpiece that captures the original dish and sets the stage for a delightful food ordering and delivery experience.



Serving Up Success:



Thanks to the artistry of PicNic AI, over 1 lakh images uploaded by our restaurant partners every month have benefited from this. This technology makes professional-quality food pictures accessible for our restaurant partners even in the remotest areas of the country at no additional cost and through more visually appealing images. A win-win for our 3 lakh+ restaurant partners and millions of customers!&nbsp;



The team that made it all possible&nbsp;



We would like to express our heartfelt thanks to folks from our AI and ML team, Catalog tech team, and Content Operations team who collaborated beautifully to make it all possible &#8211; Jayesh Gupta, Poonam Thapar, Abhilash Awasthi, Ram Singla, Suraj Rajput, Neel Agarwal, Deepak Deora, Jahnvi Goyal. Special mention to Jayesh Gupta for driving this project with passion and his enthusiasm.



So, embark on this delectable journey with us and let your eyes savor the flavor of enhanced food imagery on Zomato. It&#8217;s a visual treat that will leave you craving more. Bon appétit!

Dish Magic: Empowering restaurant partners to create picture-perfect menus

In our previous <a href="https://www.zomato.com/blog/mid-covid-report-2">mid-covid report</a>, we wrote about how the food ordering business is making a strong comeback after the initial setback of the ongoing pandemic. As of today, we are at ~110% of pre-covid GMV run rate in our food delivery business.



WHO has said that food delivery is safe and people should not fear food packaging. We have delivered over 13 crore orders since the first lockdown started in March, and there have been zero reported cases of covid transmission through food or its packaging.&nbsp;



While the above signs have been more than encouraging, we know that: a) this growth has not been uniform, and b) the overall food service industry is still far from full recovery. The sector will continue to need all the help to get back to pre-covid levels.&nbsp;



Basis these insights, we have been focusing on finding more ways to safely serve our customers while responsibly helping our restaurant partners grow. One common solution that checked all the right boxes was the option for customers to pick up their own orders.&nbsp;



This addresses multiple issues:



<ol class="wp-block-list">
<li>There are still millions of customers who haven’t yet ordered since the beginning of the lockdown. We believe a lot of them who are bored with home-cooked food will start consuming restaurant food with a safe and convenient takeaway option&nbsp;</li>



<li>For restaurants that already serve delivery orders, takeaway provides another avenue to access more customers, and further grow their business</li>
</ol>



Infact, takeaway on our app has witnessed tremendous growth with the order volume increasing by more than 200% in the last few months.&nbsp;



Therefore, for restaurants to be able to tap into this demand immediately, we are making our takeaway service available for free to our restaurant partners.&nbsp; We will not be charging any commission, and will also forego the payment gateway charges we incur on all takeaway orders.&nbsp;



We are already live with 55,000+ restaurants on takeaway across the country and are serving tens of thousands of such orders weekly. This is another step we are taking towards helping the restaurant ecosystem get back on its feet quickly.&nbsp;



Here&#8217;s how our customers can switch to the takeaway option on the restaurant menu page on zomato –&nbsp;







Customers can also search for all restaurants offering takeaway using relevant filters on our home page –&nbsp;







Safety remains a top priority for us. We continue to work with our restaurant partners so that they follow all safety measures and encourage our customers to wear masks and practice social distancing when they pick up their orders.



For our restaurant partners interested in signing up for this service, please contact your account manager, or write to us at <a href="mailto:o2help@zomato.com">o2help@zomato.com</a>

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