Yameni Dhankar | September 30, 2024 | 2 min read
Turbocharging growth for new restaurants: Simplified growth playbook for the first 90 days of starting a restaurant

For first-time as well as seasoned food entrepreneurs, the first few days of starting a restaurant holds special importance. A quick ramp up in business helps get many things in order and gives a sense of comfort that every entrepreneur needs.

Approximately 13,000-15,000 new restaurant partners list on Zomato every month, and we frequently hear questions such as:

“How can I quickly hit 50 or 100 online orders?”

“What should I focus on first— fixing the menu, getting more views, or customer promotions?”

“What’s the best way to make a great first impression and build customer trust?”

To address these concerns, we are excited to introduce a New Restaurant Success module that enables restaurants to grow their business on Zomato, faster. The module is designed as an easy to follow, step-by-step guide. Key features include:

  • Step-by-step guidance: Simple actions across three levels that have worked for most new restaurants to achieve their first 50 orders and beyond
  • Milestone rewards: Rewards such as discounts on Zomato Ads, or Free delivery for customers on finishing each level
  • Video testimonial for each action: Insights from other restaurant partners via testimonials on how they have been successful

We have also revamped our restaurant partner listing process, making it simpler and more intuitive for new restaurant partners. Key changes are:

  • Mobile-friendly UX: Complete onboarding on-the-go, in just 10-15 minutes
  • Efficient tracking : Seamless tracking of the progress of your application
  • Simplified forms: Say goodbye to unnecessary paperwork
  • Restaurant Helpline support: Zomato support team available to assist with any questions or issues; hotline number is 9738383838.

These features are available on the latest version of the Zomato Restaurant Partner App across Android and iOS.

Hear it directly from our restaurant partners, who have been using the New Restaurant Success module:

To our restaurant partners: your feedback is crucial to us. Let us know if there’s anything more we can do to help. You can reach out to your Zomato growth manager or write to us at restaurant.partnerapp@zomato.com

A big shout out to our business, product and tech teams that made this possible: Karishma Chopra, Vaibhav Kumar, Sumit Taneja, Rishabh Srivastava, Faraz Mazhar, Archit, Ritesh, Sunny, Rana, Sanjay, Samarth, Shubham A, Amber Sharma, Naman Jain, Laveena L, Faraz S, Divyanshu Mahajan, Rajat bector, Anay Aggarwal, and Suraj.

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